00:59
Focus on unmet customer needs, pain points, and desires.
00:32
Share visual artifacts instead.
00:58
How to integrate them into your flow.
00:59
Tools, tactics, and frameworks are not enough.
00:55
Digital products are never done.
00:50
Outcomes, opportunities, and solutions.
00:55
2 small research activities you should do every week.
01:42
My answer might surprise you.
00:42
When getting started with discovery.
01:12
Meet the Now-Next-Later Roadmap
01:53
It’s more complicated than many think.
00:56
While we have many tactics the key idea is quite simple.