Continuous Interviewing Videos

• 00:55

  

  Getting Started with Story-Based Interviewing

  Show, don't tell.

• 00:57

  

  How do you find customers to interview?

  Automate the recruiting process.

• 00:45

  

  How often should you conduct customer interviews?

  Try to get to weekly.

• 00:49

  

  Should you interview the same customers or different customers?

  Both.

• 00:55

  

  What are customer interviews?

  Build a competitive advantage that compounds over time.

• 00:52

  

  What doesn't count as customer interviews?

  These activities are valuable, but not customer interviews.

• 00:48

  

  Who should conduct interviews?

  My answer might surprise you.

• 00:54

  

  Who should you interview?

  "Customer" can mean different things.