00:39
A clear benchmark to aspire to.
00:50
Are you making this common mistake?
00:43
When sharing your discovery work.
00:59
Does this sound like your organization?
00:51
Learn how she manages customer requests.
01:11
Understanding strategic context.
00:59
Focus on unmet customer needs, pain points, and desires.
00:32
Share visual artifacts instead.
00:58
How to integrate them into your flow.
00:59
Tools, tactics, and frameworks are not enough.
00:55
Digital products are never done.
00:50
Outcomes, opportunities, and solutions.
00:55
2 small research activities you should do every week.
01:42
My answer might surprise you.
00:42
When getting started with discovery.