01:10
How does your team share expertise?
00:55
Don't give your product teams business outcomes.
02:23
Yes, if your employees are similar to your customers.
02:26
Yes, and here's when and why you should.
00:46
Meet people where they are.
01:54
Empower your teams by setting guardrails.
02:46
Start by asking, "what do we need to learn?"
00:39
A clear benchmark to aspire to.
00:54
How to keep your teams charging in the right direction
05:40
There's no silver bullet.
