Product Talk

00:49

Should you interview the same customers or different customers?

Both.
00:59

Six mindsets enable continuous discovery

Tools, tactics, and frameworks are not enough.
00:54

Stepping into your first product leadership role.

How your role changes.
00:59

Stop reacting and start having an impact.

Create value for customers and your business.
01:22

Stop validating your ideas

You are inviting confirmation bias in.
00:50

Story map to uncover hidden assumptions

Walk through your story map step by step to enumerate your assumptions.
01:19

Stuck in a Feature Factory?

Here's how to get started with continuous discovery.
00:56

Talking to humans.

Don't make up unnecessary rules.
01:09

Test assumptions across your solutions.

Not one solution at a time.
01:06

The 4 villains of decision making.

And how you can defeat them.
00:48

The challenge with opportunity backlogs.

Opportunities come in all shapes and sizes.
01:03

The curse of knowledge.

And how to mitigate it.
05:03

The Interview Snapshot

How to synthesize a single customer interview.
00:58

The key to organizational change.

Create bright spots in your organization.
00:54

The need for continuous discovery.

Digital products are never done.
00:53

The need for opportunity mapping.

You will never fully satisfy your customers’ desires.
00:59

The rhythm of continuous discovery

What to do when.
00:50

The underlying structure of product discovery.

Outcomes, opportunities, and solutions.
01:29

The value of collecting customer feedback in one place.

Reduce the noise.
01:11

The value of early signals.

And why we don’t want to start with large-scale tests.
00:55

The weekly cadence of continuous discovery.

2 small research activities you should do every week.
01:42

Trends in discovery.

My answer might surprise you.
00:59

Turn big intractable problems into smaller, more solvable problems.

The power of decomposition.
01:08

Two tools every product team should have access to.

No, I'm not endorsing specific tools.

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