01:14
Our goal is to get so specific that someone else can call the win or loss
01:17
Here's how to build trust and foster autonomy.
00:32
Stop waiting for permission.
00:59
Does this sound like your organization?
00:56
20 attributes that might indicate success.
00:45
What’s in it for your customer?
01:05
Here's how she adopted the discovery habits.
00:51
Learn how she manages customer requests.
01:27
Knowing when to keep at it vs. moving on.
00:47
An OST helps you choose the best path to your desired outcome.
